All orders are dispatched within 3-5 business days.
Domestic Orders (USA): 10-25 Business Days
International Shipping: 15-30 Business Days
Tracking Number Notification
Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 10 days, please contact firstname.lastname@example.org
Tracking Your Order
You can update your order by placing your tracking number in https://www.17track.net/en
Worldwide orders ship by e-packet. International orders most often take between 10 and 25 days to arrive at their destination, but sometimes take up to 45 days depending on where you are in the World. Occasionally, depending on various factors like customs, Worldwide orders can take in excess of 45 days to arrive.
We recommend that you keep an eye on your tracking.
Failed deliveries will stay at your local post office for a period of time before being returned to us. Please contact your local post office if your tracking shows a failed delivery.
Unfortunately, the complexities of international shipping sometimes mean that packages can either be stuck in one place for a long time or the tracking information cannot be updated electronically for a long time.
This means that we cannot always get an accurate picture of where the package is, or how much longer it will take to get to its destination. Tracking will sometimes show an item sitting in one place half a world away for two weeks and the next day it will mysteriously arrive.
If your delivery remains stalled for 30 days or more, please contact us: